Frequently asked questions

  • What does Heimatlos mean?

    In German:

    Heimat: home or homeland
    los: without

    Homeless or stateless.

  • What is Finca Heimatlos?

    It is a lodge in the Amazon, in Pastaza, Ecuador.

  • Where is Finca Heimatlos located?

    On the road to Canelos Km 1.5 Pastaza, Ecuador.

    4.5 hours from Quito, 6.5 hours from Guayaquil and 1.5 hours from Baños.

  • How far is Finca Heimatlos from the center of Puyo?

    28 km, 30 minutes.

  • How to get to Finca Heimatlos?

    Click here to go to the point on Google Maps and then on directions to find how to get to Finca Heimatlos.

  • How many rooms does Finca Heimatlos have?

    9 rooms and 1 independent suite for 33 people with spectacular views of the Ecuadorian Amazon.

    Get to know them all by clicking here.

  • How big is Finca Heimatlos?

    It has an area of ​​50 hectares with natural primary forest, located in the Ecuadorian Amazon with spectacular views.

  • At what altitude is Finca Heimatlos?

    Finca Heimatlos is located at 950 meters above sea level.

  • What is the weather like at Finca Heimatlos?

    28°C average temperature throughout the year, with some rainy days.

  • What is the check-in and check-out time for Finca Heimatlos?

    Check-in: 15h00
    Check-out: 11h00

    Out of these hours you can leave your luggages at reception and enjoy the facilities.

  • What is the telephone number of Finca Heimatlos?

    You can call by pressing here: +593 98 626 3247

    or +593 96 978 3714

  • Is there WiFi at Finca Heimatlos?

    Yes, Free.

  • What are the prices of Finca Heimatlos?

    You can see availability and prices by clicking here.

  • What is the price for children at Finca Heimatlos?

    0 - 4 years: they do not pay if they share a bed with their parents. The consumption of them is extra

    5 - 9 years old: $45

    10 years and older: standard rate

    Cribs: available

  • What types of breakfast are served at Finca Heimatlos?

    3 types:

    (1) Mediterranean: Menemen (vegetables and egg with mozzarella cheese), salad, mixed cheese, olives, ham, bread, butter, jam, portion of fruit, natural yogurt, granola; tea/coffee/chocolate.

    (2) Latino: Pupusa (thick corn or rice dough-based tortilla), hard-boiled egg, salad, portion of fruit, bread with jam or cream cheese, natural yogurt, granola, fruit juice, tea/coffee/chocolate .

    (3) Chef’s choice: Stuffed zucchini or borek, deviled egg, salad, portion of fruit, bread with jam, natural yogurt, granola, fruit juice, tea/coffee/chocolate.

  • Is there a pool at Finca Heimatlos?

    Yes, the hotel has a 16 x 6 m heated infinity pool with spectacular views of the Ecuadorian Amazon.

    It also has an outdoor hot tub with hot water.

    The use of a swimsuit and swimming cap is mandatory.

  • Can children enter the pool?

    For safety, children under 5 years of age do not have access to the pool because of the design of the pool.

  • How far is Finca Heimatlos from the Quito airport?

    Finca Heimatlos is located at 285 km / 5 h. from Quito Airport.

  • Do you accept pets at Finca Heimatlos?

    They are not allowed. There are clients who have allergies to animals.

  • Is there parking at Finca Heimatlos?

    Yes. Free

  • Do you accept credit cards at Finca Heimatlos?

    Yes. Visa, Mastercard, American Express and Diners Club.

  • Do you accept checks at Finca Heimatlos?

    No.

  • Is there a restaurant inside Finca Heimatlos?

    Yes. Mila Restaurant with Mediterranean, Latin American, Turkish, vegetarian, vegan and special diet food. It has capacity for 50 people and is open to the public as well.

    Download the menu by clicking here.

  • Is there a bar inside Finca Heimatlos?

    Yes. Lila Bar is located by the pool and offers a variety of drinks and cocktails.

    Download the menu by clicking here.

  • What can you do at Finca Heimatlos?

    It offers the following services: Mila Restaurant, Rumi SPA, Lila infinity pool and Pachamama hot tub, Gazebo of Seda, ecological trails, basic gym, pool table and foosball.

    Learn more by pressing here.

  • Is smoking allowed at Finca Heimatlos?

    Smoking is not allowed inside the rooms.

  • What can you do around Finca Heimatlos?

    You can visit the Hola Vida Waterfall, the Indichuris Viewpoint and Museum, the Saquifrance chocolate farm, Arco Iris Waterfall, the YanaCocha Rescue Center, the SachaWarmi Foundation, the Pailón del Ángel Waterfall and take walks in the Amazon jungle.

    Learn about nearby attractions by clicking here.

  • Can you use the pool without being a guest?

    Yes, you can spend the day by booking a visitor package.

    Get to know the packages by clicking here.

  • What is the cost of corkage at Finca Heimatlos?

    The sale value of our menu.

  • How can I book at Finca Heimatlos?

    Reservations are 100% prepaid. We charge your credit/debit card or bank transfer.

    You can see availability, rates and book at fincaheimatlos.com

  • I already made the transfer for my reservation, what else should I do?

    Send proof, name and ID or passport number to reservation@fincaheimatlos.com for registration and invoice.

  • What are your cancellation policies?

    We do not make refunds; if you want to change dates, no surcharge, minimum 72 hours in advance. Valid until December 15, 2024. Except holidays, subject to availability.